bdt995 Privacy Policy

1.1 Information you provide directly: When you register an account on bdt995, we collect your chosen username, email address, date of birth, and any additional details required to complete identity verification. When you make a deposit or request a withdrawal, we collect the relevant payment method identifiers associated with that transaction.

1.2 KYC documentation: To comply with anti-money laundering obligations and to protect the integrity of the Platform, bdt995 may request copies of identity documents such as a National Identity Card (NID), passport, or driving licence, as well as proof of address documents including utility bills or bank statements. These documents are processed securely and retained only for as long as required by applicable law and our internal compliance policies.

1.3 Automatically collected data: When you access the bdt995 website or application, we automatically collect certain technical information including your IP address, the type and version of the browser or application you are using, your device's operating system, referring URLs, pages visited, time spent on pages, and the date and time of your visit. This data is collected via server logs, cookies, and similar tracking technologies.

1.4 Communications: If you contact our customer support team via email or live chat, we retain a record of that correspondence, including any personal information you provide in the course of that communication, for quality assurance, training, and dispute resolution purposes.

2.1 bdt995 processes your personal data on one or more of the following legal bases depending on the nature of the processing activity:

• Contractual necessity: Processing is required to fulfil our obligations under the Terms & Conditions you accepted at registration, including operating your account, processing transactions, and delivering our gaming services.
• Legal obligation: Processing is necessary to comply with applicable anti-money laundering, counter-terrorism financing, and identity verification legal requirements.
• Legitimate interests: Processing is carried out in pursuit of our legitimate business interests, such as fraud prevention, platform security, and improving the quality of our services, provided these interests are not overridden by your rights and freedoms.
• Consent: Where processing is not covered by the above bases — for example, the use of non-essential cookies or optional marketing communications — we will seek your explicit consent before proceeding. You may withdraw consent at any time.

bdt995 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your player account
• To verify your identity and age in accordance with our 21+ policy and KYC obligations
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and cryptocurrency methods
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct
• To personalise your gaming experience and present game recommendations relevant to your preferences
• To send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts
• To respond to your enquiries and provide customer support
• To enforce our Terms & Conditions and other platform policies
• To analyse usage patterns and improve the performance, security, and features of the Platform
• To comply with applicable legal and regulatory requirements

4.1 bdt995 does not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may, however, share your data with the following categories of recipients where necessary to deliver our services or comply with legal obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and cryptocurrency payment gateway providers require transaction data to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services may process your identity documents on our behalf under strict data processing agreements.
• Game software providers: Game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive a session token and anonymised player ID to facilitate gameplay. These providers do not receive your full personal profile.
• Legal and regulatory authorities: We may be required by law to disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction. Such disclosures will be made only to the extent required and permitted by applicable law.
• Technology and infrastructure partners: Hosting providers, content delivery networks, and analytics platforms that process data on our behalf as data processors under contractual obligations equivalent to this Policy.

4.2 Any third party to whom we disclose personal data is required to maintain appropriate technical and organisational safeguards and is prohibited from using your data for purposes other than those for which it was shared.

5.1 bdt995 uses cookies, web beacons, pixel tags, and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your web browser when you visit our site.

5.2 We use the following categories of cookies:

• Strictly necessary cookies: Required for core Platform functionality, including maintaining your login session, processing transactions, and applying your account settings. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how visitors interact with the Platform, enabling us to identify and fix issues and improve page performance.
• Preference cookies: Remember your language and display preferences so you don't have to re-enter them on each visit.
• Security cookies: Help us detect fraudulent activity and protect account integrity by validating session authenticity.

5.3 You can configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent certain features of the Platform from working correctly, including the ability to log in to your account.

6.1 bdt995 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

6.2 As a general guide, account information and transaction records are retained for a minimum of five (5) years following account closure to satisfy anti-money laundering record-keeping requirements. KYC documents are retained for the same minimum period or longer where required by the laws of the jurisdiction in which we operate.

6.3 Technical and log data such as IP addresses and session records are typically retained for twelve (12) months, after which they are anonymised or deleted unless needed for an ongoing security investigation or legal proceeding.

6.4 When personal data is no longer required, bdt995 will securely delete or anonymise it in accordance with our data destruction procedures.

7.1 Subject to applicable law, you have the following rights in relation to the personal data bdt995 holds about you:

• Right of access: You may request a copy of the personal data we hold about you and information about how it is being processed.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data without undue delay.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. This right does not apply where we are required to retain data for legal or regulatory compliance purposes.
• Right to restriction: You may request that we restrict the processing of your personal data in specific situations, for example while a rectification request is being considered.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7.2 To exercise any of the above rights, please submit a written request to our data protection contact at [email protected]. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request.

8.1 bdt995 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• One-way cryptographic hashing of account passwords — your password is never stored in readable form
• Role-based access controls limiting internal access to personal data to authorised personnel only
• Regular security audits and vulnerability assessments of our platform infrastructure
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access

8.2 Despite these safeguards, no method of electronic transmission or storage is entirely immune from risk. bdt995 cannot guarantee absolute security of your data, and we encourage you to use a strong, unique password for your bdt995 account and to enable two-factor authentication where available.

8.3 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bdt995 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

9.1 The bdt995 Platform is strictly for adults aged 21+ and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

9.2 If you are a parent or guardian and believe that a minor in your care has registered on bdt995, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

10.1 bdt995 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, send a notification to the email address associated with your account.

10.2 Your continued use of the bdt995 Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of how we handle your personal data.